Web Accessibility

Web Accessibility Policy Last Updated January 24, 2023

GUIDE is committed to providing a fully accessible website at all times. If you have difficulty accessing content, have difficulty viewing a file on our website, or encounter any accessibility problems, please contact us to specify the nature of the accessibility issue and any assistive technology you use. Our team will work to provide the content you need in the format you require.
We welcome your suggestions and comments about improving the accessibility of this website at theguideapp.com.

Web Accessibility Help

There are actions you can take to adjust your web browser to make your web experience more accessible.
Transcripts
A text transcript is a text equivalent of audio information that includes spoken words and non-spoken sounds such as sound effects. GUIDE will work to provide transcripts to all scripted video and audio content when available.
Captioning
A caption is transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally rendered visually by being superimposed over the video, which benefits people who are deaf and hard-of-hearing, and anyone who cannot hear the audio (e.g., when in a crowded room).
Volume Controls
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

Accessibility Requests

For more information about our accessibility practices, if you have questions, or if you would like to make a request, please contact us by phone, email, or contact form using the Contact Us button below.